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FAQ'S

Are your products suitable for all hair types?

Yes! Our products are designed to work on all hair types — especially curly, coily, and kinky textures (4A, 4B, 4C), as well as transitioning hair. Each formula hydrates, strengthens, and promotes growth without weighing your hair down.

What age can use Naelsecret products?

Our formulas are 100% natural and safe for teens (12 years and up). For younger children, we recommend doing a patch test first or consulting a healthcare professional.

How long before I see results?

Consistency is key. You may notice softer, stronger, more hydrated hair in 2–4 weeks. For growth on edges, roots, or beard, we recommend a routine of at least 2 to 3 months for visible results.

Do your products contain chemicals or harmful additives?

No. At Naelsecret, we use only natural and plant-based ingredients. No sulfates, no parabens, no toxins — just powerful oils, butters, and botanical extracts your hair will love.

Are your products safe during pregnancy or breastfeeding?

While our products are natural, some contain essential oils. Please consult with your doctor before use during pregnancy or while nursing.

Do you offer international shipping?

Yes! We ship nationally and internationally. Shipping costs and delivery times will be shown at checkout based on your location.

Can I use multiple products together?

Absolutely! Our products are meant to work together. For example: apply RootRevive to your edges or beard, follow with Hair Delight Cream for moisture, then seal with Challenge Oil to stimulate and protect.

Are your products cruelty-free?

Yes — always. Our products are 100% cruelty-free, never tested on animals, and made with respect for people and the planet.

Where are Naelsecret products made?

All of our products are handcrafted in small batches to ensure freshness, quality, and high performance.

How can I contact you if I have a question?

You can reach us anytime through the contact form on our website or by email at [customerservice@naelsecret.com]. We aim to respond within 24–48 hours (Monday to Friday).

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  • Naelsecrets

    Our mission is to offer black women 100% natural hair care solutions, adapted to the unique texture of their hair, enhancing their natural beauty and boosting their self-confidence.

  • Naelsecrets

    We believe that everyone deserves access to quality hair care, which is why our products are designed to cater to all hair types.